Releasing Potential Appeals Policy 2022-2023

(Appeals against internally assessed marks within Releasing Potential School)

A copy of this policy will be supplied to all students (and their parents/carers) registered as candidates on ASDAN and/or NCFE qualifications. It will also be made available on the School and Institute websites.

1.0 Policy detail:

1.1 Candidates’ work will be marked by staff with appropriate knowledge, understanding and skill, who have been trained in this activity.

1.2 Releasing Potential is committed to ensuring that work produced by candidates is authenticated in line with the requirements of the awarding body.

1.3 Where more than one staff member is involved in marking candidates’ work, moderation and standardization will ensure consistency in marking. If a candidate believes this may not have happened in relation to her/his/their work, s/he/they may make use of this appeals procedure.

NB: An appeal may only be made against the marking process, and not about the mark submitted to the awarding body.

2.0 Submitting an appeal:

2.1 Appeals should be made as early as possible, and no later than 2 weeks before the External Verifier is due to attend the centre. Appeals must be made in writing to the Head Teacher.

2.2 The Head Teacher will appoint a senior staff member to investigate the appeal. The senior member of staff will not have had any involvement in assessing the course.

2.3 The purpose of the appeal will be to determine whether the process used for internal assessment conforms to the awarding body’s specification.

2.4 The appellant will be informed in writing of the result of the appeal (including any relevant documentation from the awarding body and any changes made to internal procedures) within 2 weeks of receipt of the appeal.

2.5 The outcome of the appeal will be made known to the Head Teacher and will be logged as a complaint. A written record will be kept and made available to the awarding body on request.

2.6 After candidates’ work is marked internally, it is second marked by sample. The awarding body (ASDAN or NCFE) will moderate work during an annual External Verification (EQA) visit to ensure consistency in marking/assessment.

2.7 The external verification (EQA) process may lead to mark changes; this process is out of the control of Releasing Potential and is not covered by this policy.

3.0 If students are unhappy with the outcome of an appeal:

3.1 Once the outcome of an appeal has been communicated to the student, if the complaint remains un-resolved students should avail themselves of the Releasing Potential Complaints Policy (general).

3.2 If, having followed the steps in the Releasing Potential Complaints Policy, the complaint remains unresolved, the student can refer their complaint to the awarding body:

ASDAN:   NCFE:
FAO Head of Qualifications and Quality ASDAN Wainbrook House Hudds Vale Road St George Bristol BS5 7HY Customer Recovery team NCFE Q6, Quorum Park Benton Lane Newcastle upon Tyne NE12 8BT

Review date: 1st August 2023